DOCUMENTS
Privacy Policy
What data the Dozor service collects, why, who it shares it with, how long it keeps it, which cookies it uses and how to delete your account.
This translation is provided for convenience. If it differs from the Russian version, the Russian version prevails.
This policy explains what data about you the Dozor service (the dozor.bet website, the app.dozor.bet app and the service's Telegram bot; hereinafter the “Service”, “we”) processes, why we do so and what you can do about it. The data controller is the operator of the Service; you can contact it at watch@dozor.bet.
1. What data we process
Account. When you sign in by email: your email address. When you sign in via Telegram: your Telegram ID, username and display name as provided by Telegram. You can link both sign-in methods to your account.
Payment. The fact, date and amount of a payment, the chosen plan, and the invoice ID at the payment provider. We do not receive card or wallet details: the provider processes them.
Use of the Service. Scanner settings (selected bookmakers, filters, notification rules), bet journal entries, pins: things you create in the app yourself so that it works the way you like. Some settings are stored only in your browser.
Technical data. IP address, browser and device type, request times, errors. They are recorded in server logs every time you access the Service.
Analytics. The dozor.bet website runs Yandex Metrica and Google Analytics counters: page views, navigation, scroll depth, button clicks. Yandex Metrica on the website has Webvisor enabled: a recording of on-page actions (cursor movements, scrolling, clicks) used to analyze how usable the interface is. The app.dozor.bet app, where you enter your email and settings, runs only the Yandex Metrica counter, without Webvisor: there is no session recording there.
Referral program. Your referral code, the code of the person who invited you, and the fact of sign-ups and payments made through your link.
Support requests. Emails and messages you send to support.
2. Why
- Sign-in and account security: sending sign-in links, confirmation via Telegram, protection against brute-force attacks and session forgery.
- Operation of the Service: showing surebets according to your settings, notifications in the browser and Telegram according to your rules, history and journal.
- Payment and access: tracking the paid period, receipts and reconciliation with the provider.
- Service messages: sign-in emails, confirmations of email linking, notifications about payments and changes to the terms. We do not send marketing emails.
- Improving the Service: usage statistics and session recordings, to understand what works poorly.
- Abuse prevention and compliance with the law: detecting artificial inflation and circumvention of restrictions, responding to lawful requests.
Legal bases: performance of the agreement with you (Terms of Use), your consent to analytics and notifications, our legitimate interest in the security and proper operation of the Service, and the requirements of the law.
3. Cookies and local storage
| What | Why | Retention |
|---|---|---|
dozor_refresh, dozor_access | Sign-in session. Not accessible to page scripts (httpOnly). You cannot sign in without them. | until you sign out or the session expires |
dozor_csrf | Protection of requests against forgery; read only by our app. | together with the session |
| Browser local storage | Theme, scanner settings, journal, onboarding progress. Never leaves your browser. | until you clear the site data |
| Yandex Metrica and Google Analytics cookies | Visit analytics. | under the rules of those services |
Session cookies are necessary for the app to work. You can disable analytics cookies in your browser settings or with a blocker; this will not affect how the Service works.
4. Who we share data with
We do not sell your data. It is shared only with those without whom the Service cannot work:
- payment providers, to accept payments;
- an email service, to deliver emails with sign-in codes;
- Telegram, for sign-in via the bot and for sending notifications;
- Yandex and Google, as operators of the analytics counters;
- the hosting provider on whose servers the Service runs.
Each of them processes data under its own rules and only to the extent needed for its task. Data is disclosed to government authorities only upon a lawful demand.
5. How long we keep data
- Account and settings data: for as long as the account exists. After the account is deleted, this data is erased, except for information we are required by law to retain.
- Payment records: for the period set by law for financial reporting.
- Technical logs: for a limited period needed for security and incident analysis, after which they are deleted or anonymized.
- Analytics: under the rules of Yandex Metrica and Google Analytics.
6. Your rights
You can:
- view and change the email and Telegram linked to your account in the “Account” section;
- end sessions on all devices in the same place;
- delete your account in the “Account” section or by writing to watch@dozor.bet; your settings and history are deleted along with it;
- turn off notifications in the scanner settings and in the Telegram bot;
- withdraw consent to analytics by blocking the counters' cookies;
- request a copy of your data or the correction of errors by email.
We reply to emails within a reasonable time, usually within a few business days.
7. Security
Connections to the Service are protected by HTTPS. Session cookies are not accessible to page scripts and are bound to specific paths of the app. Access to servers and data is restricted and protected by keys. No protection is absolute, so keep access to your email and Telegram safe: it is equivalent to access to your account.
8. Age
The Service is intended for persons of legal age. We do not knowingly collect data from persons under 18; if you become aware of such an account, write to us and we will delete it.
9. Changes
We may update this policy. The new version is published on this page with the date of the update; we will notify you of material changes in the app or by email.
Questions about data: watch@dozor.bet.